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Testimonials

 

35 responses to “Testimonials”

  1. Randy has treated my wife, my son and me for various injuries and pains over the last 12 years. His approach to each patient is that he listens carefully and walks you through a methodical diagnosis to pin point where the source of pain is coming from. Then he creates a customized plan for recovery. I have been highly satisfied with Randy’s expertise.

  2. Randy is great at what he does!! He is the only PT I would ever consider seeing and have referred family and friends to him often. He has helped them as much as he did me. He listens to the patient and takes time answering questions. You never feel like you are being rushed out or that you are bothering him. I will continue to refer anyone that needs his services.

  3. Randy is an awesome physical therapist. He helped me with my back pain. He is very knowledgeable. He listens to all of your problems and addresses your concerns. Very friendly and has good bed side manners. He takes his time and is very thorough. I am thankful for all that he has done for me. I work at a doctor’s office and we refer our patients to him often. I highly recommend him.

  4. Randy is the best in his field by far. I was hurt on the job and he was with me from day 1 till the end and even after my recovery. He’s always willing to help and provide information when needed. I recommend him to everyone. Definte 6 stars out of 5. Thanks again Randy

  5. My wife was first referred to RANDY for lower back pain and neck pain that she had had for about 6 months. She has responded to Randy’s treatment well and her pain has decreased pretty quickly in both her neck and back with almost full range of motion. She is pleased with her outcome and feels Randy’s treatment has helped to give her her life back. She was shocked how much he helped her and how she was able to move so much better after just a few days. I then had to have my shoulder operated on for a rotator cuff repair and labrum repair. I decided to let Randy work with me on my shoulder and I am really pleased with his manor and caring approach. On my last follow up visit with my surgeon, I was told that I am way ahead of what my doctor expected on my recovery. At 6 weeks my doctor said I was as far along as most would be at 16 weeks and released me from the rest of my follow up visits with him. He then instructed me to continue with Randy until I meet all of my PT goals and he releases me from his care – which at this rate won’t be long !!!

  6. Please rate the quality of the services you received from us:
    Excellent

    Please rate the information we provided on our website:
    Excellent

    Please rate our staff in terms of efficiency:
    Excellent

    Please rate our responsiveness to feedback:
    Excellent

    Please rate your overall experience with our services:
    Excellent

    Would you recommend us to friends and family:
    Yes

  7. This rehab clinic is the best – wonderful, caring staff, customized therapy, and a pleasant place to receive treatment! When I went to see Randy for the severe back pain I was having, I could hardly walk, sit, or stand more than 5-10 min at a time which was taking a toll on my life, both at home and work. I had been to another rehab before seeing Randy where the care was poor and I was just a number to them. I went to that clinic for 6 weeks with very little results. I was doubtful Excel would be any different after having that bad experience with the other clinic, but my doctor highly recommended Randy and told me I was in for a surprise. Randy took his time with evaluating me and did all sorts of testing the other place didn’t, and then explained everything to me in detail as he went, to make sure I understood what was going on and how we were going to approach my pain. Well, I left there after my first visit with half the pain I was having, and was able to move better. Within 4 weeks my back pain was totally gone, and my life was back to normal. The stretches Randy gave me are working very well and I’m feeling better than I ever have!!! I had a wonderful experience with Excel Spine and Sports and they are truly EXCELLENT in the care they give. While I was in their the the other patients would talk about how well they are doing and how pleased they were. I would highly recommend Excel Spine and Sports to anyone who needs physical therapy and has had a bad experience at other clinics. They make a difference quickly and truly care!!!! Thanks Excel Spine and Sports!!!!!

  8. Please rate the quality of the services you received from us:
    Excellent

    Please rate the information we provided on our website:
    Excellent

    Please rate our staff in terms of efficiency:
    Excellent

    Please rate our responsiveness to feedback:
    Excellent

    Please rate your overall experience with our services:
    Excellent

    Would you recommend us to friends and family:
    Yes

    Reason:
    Randy is a phenomenal physical therapist! I have been to 3 other PT's in the Rockwall/ Rowlett area, and none of them could do in the 4 months I had at each facility the past 2 years, that he did in just 3 weeks. I had just about given up and opted in for back surgery, but a new neuro surgeon I went to highly recommended Randy, telling me he does things differently at his facility and has had great outcomes with chronic low back pain. I have been so debilitated the past 3 years not able to walk more than 5-10 min without severe pain or even sit long enough to drive to the store or work at my computer. The low back pain I had been experiencing was surprisingly drastically reduced the first week and now that I have been there a month, I am now able to stand, walk, and sit around 1-2 hours allowing me to return to my life before low back pain. I can now work and go to the store and enjoy ding things with my grand kids again. I am still continuing to improve with physical therapy and plan on continuing with Randy at Excel Spine and Sports Rehab. They gave me back my life and made me feel like I mattered and was part of their family. I heard from many patients there I spoke with how they loved coming to Excel Spine and Sports and how they are doing so much better. Thank you Randy and the staff at Excel Spine and Sports or helping me get my life back and avoid surgery. You guys are amazing and i recommend you all to anyone I know who needs physical therapy!!

  9. When it comes down to expertise and knowledge Randy and Steve are the best. Let me state that I LOVED, LOVED, LOVED coming there. It was the best place for my physical therapy!

  10. Please rate the quality of the services you received from us:
    Excellent

    Please rate the information we provided on our website:
    Excellent

    Please rate our staff in terms of efficiency:
    Excellent

    Please rate our responsiveness to feedback:
    Excellent

    Please rate your overall experience with our services:
    Excellent

    Would you recommend us to friends and family:
    Yes

    Reason:
    My ortho surgeon highly recommended Randy for my post op physical therapy. After seeing him for a few weeks I know why. He is an amazing therapist and is greatly helping my recovery. Steve and Kara are the other therapists and they are great as well. The atmosphere here is very upbeat and positive. I actually look forward to my visits! I cannot say enough good things about this staff.

  11. After breaking my wrist, Excel Spine and Sports Rehab came highly recommended by my orthopedic doctor. The physical therapy I received here is both credible and professional. The entire staff is personable, patient, knowledgeable, and compassionate. In a few short weeks they helped me recover my full range of motion and strength. I recommend Excel Spine and Sports Rehab to anyone seeking physical therapy.

  12. Please rate the quality of the services you received from us:
    Excellent

    Please rate the information we provided on our website:
    Excellent

    Please rate our staff in terms of efficiency:
    Excellent

    Please rate our responsiveness to feedback:
    Excellent

    Please rate your overall experience with our services:
    Excellent

    Would you recommend us to friends and family:
    Yes

    Reason:
    There is not a better PT Clinic in DFW.

    Randy Villard leads a fabulous, professional hand-picked, personally trained staff. I have knees some would say, buy new ones. But Randy has enabled me to improve them and keep the ones I was born with. My first experience kept me functioning well for three years and I have recently returned for a “tune-up”.

    I feel so blessed to have this practice as a resource. I highly recommend you take your condition, injury, or surgical recovery to the Excel team.

  13. Please rate the quality of the services you received from us:
    Excellent

    Please rate the information we provided on our website:
    Excellent

    Please rate our staff in terms of efficiency:
    Excellent

    Please rate our responsiveness to feedback:
    Excellent

    Please rate your overall experience with our services:
    Excellent

    Would you recommend us to friends and family:
    Yes

    Reason:
    Everyone here at this rehab office is so helpful and are really professional. I would highly recommend them for any and all of your therapy needs

  14. Thank you Ann!! We are delighted that you would recommend us!! We do take pride in the therapy we provide our patients and provide only the most optimal care to our patients.

  15. Thank you Yvonne! It was out pleasure to help yo get where you wanted and needed to be with your knee. I know you went through a lot prior to returning to PT but you definitely did your home exercises were prescribed and that diligence helped to make the difference. We are here if you ever have any questions or needs! Stay in touch and take care!!

  16. Randy has helped my knees tremendously! After playing football for years in the NFL and taking all those hits, I developed arthritis and started losing my range of motion and stability. Randy got me back the range of motion I needed and the ability to get back to working out. I would highly recommend Randy for all your PT needs!!

  17. Randy and his staff are simply the best therapists around. Very knowledgeable and attentive and you get results starting the first day! Randy is the best with shoulders and help me get my right shoulder all the way back to normal. I wouldn’t go any where else! Thanks Randy!!!

  18. I’ve been a patient under Randy in the Rowlett location twice. When I was 14 I tore my ACL in my kne and stretched another ligament. My biggest concern was not making freshman soccer tryouts with being given 6 months of PT. Randy made it his number one priority to get me out for my tryouts. I was sent once again at 16 for a dislocated hip that stretched all my ligaments. I was rehabilitated and released in 3 months for tryouts again. It became a routine when I walked in to start my workout and I never felt as though I wasn’t important. If I could give this place over a 5 star I would. Couldn’t thank them more for the work they did.

  19. Nobody better then Randy and Steve. Saw them for my 2nd shoulder surgery and they had me back to work sooner then expected after the 1st shoulder repair. Wouldn’t go anywhere else! I tell my co-workers to go see Randy when they get hurt if they want to get back to work sooner safely and confidently. Thanks Randy

  20. Please rate the quality of the services you received from us:
    Excellent

    Please rate the information we provided on our website:
    Excellent

    Please rate our staff in terms of efficiency:
    Excellent

    Please rate our responsiveness to feedback:
    Excellent

    Please rate your overall experience with our services:
    Excellent

    Would you recommend us to friends and family:
    Yes

    Reason:
    I can't say enough good things about Excel Spine and Sports Rehab. I've been coming here for about 3 months following a back surgery and feel better than I have in a long time. I have noticeable improvements in strength, balance, and flexibility. Most importantly, Randy and his staff are great. They are friendly, attentive, patient, knowledgeable, and create a positive environment.

  21. Please rate the quality of the services you received from us:
    Excellent

    Please rate the information we provided on our website:
    Excellent

    Please rate our staff in terms of efficiency:
    Excellent

    Please rate our responsiveness to feedback:
    Excellent

    Please rate your overall experience with our services:
    Excellent

    Would you recommend us to friends and family:
    Yes

    Reason:
    Excel Spine and Sports is always so Welcoming. I have been going to them and specifically Kara for about 3+ years. She is always so helpful and makes the pain go away. Makes me fell comfortable. Easy to schedule and never behind or delayed. I always schedule with Kara! Overall staff is very nice and is a welcoming environment. 10/10 would definitely recommend!!

  22. Please rate the quality of the services you received from us:
    Excellent

    Please rate the information we provided on our website:
    Excellent

    Please rate our staff in terms of efficiency:
    Excellent

    Please rate our responsiveness to feedback:
    Excellent

    Please rate your overall experience with our services:
    Excellent

    Would you recommend us to friends and family:
    Yes

    Reason:
    After a four year wait for workman's compensation to approve knee replacement, my husband was very weak in his left leg and his hip was beginning to bother him because his gait was off. After surgery, Randy and his team spent almost one year of therapy to get him back on his feet, walking without a walker and feeling much better than he has felt in a long time. The team is so very patient with him and because he has dementia, they have been so good about helping him feel safe and cared for. He says he will never use anyone else!

  23. Please rate the quality of the services you received from us:
    Excellent

    Please rate the information we provided on our website:
    Excellent

    Please rate our staff in terms of efficiency:
    Excellent

    Please rate our responsiveness to feedback:
    Excellent

    Please rate your overall experience with our services:
    Excellent

    Would you recommend us to friends and family:
    Yes

    Reason:
    Great people! Great place! Can’t thank you guys enough! Different from anywhere else when it comes to physical therapy.

  24. Please rate the quality of the services you received from us:
    Excellent

    Please rate the information we provided on our website:
    Excellent

    Please rate our staff in terms of efficiency:
    Excellent

    Please rate our responsiveness to feedback:
    Excellent

    Please rate your overall experience with our services:
    Excellent

    Reason:
    The best Physical therapy in DFW. I live in plano but I come all the way to Rowlett since Randy gathered the best team and he is really experienced and gets you better fast!

  25. Please rate the quality of the services you received from us:
    Excellent

    Please rate the information we provided on our website:
    Excellent

    Please rate our staff in terms of efficiency:
    Excellent

    Please rate our responsiveness to feedback:
    Excellent

    Please rate your overall experience with our services:
    Excellent

    Would you recommend us to friends and family:
    Yes

    Reason:
    Before I came to Excel S&SR I went to other Rehabs and this Rehab is by far the best hands down. Everyone there works together to make sure the clients/patients are taken care of and that they are getting the best care available. If you are in need of therapy I would HIGHLY recommend this place great staff great place.

  26. Please rate the quality of the services you received from us:
    Excellent

    Please rate the information we provided on our website:
    Excellent

    Please rate our staff in terms of efficiency:
    Excellent

    Please rate our responsiveness to feedback:
    Excellent

    Please rate your overall experience with our services:
    Excellent

    Would you recommend us to friends and family:
    Yes

    Reason:
    After breaking my wrist, Excel Spine and Sports Rehab came highly recommended by my orthopedic doctor. The physical therapy I received here is both credible and professional. The entire staff is personable, patient, knowledgeable, and compassionate. In a few short weeks they helped me recover my full range of motion and strength. I recommend Excel Spine and Sports Rehab to anyone seeking physical therapy.

  27. Please rate the quality of the services you received from us:
    Excellent

    Please rate the information we provided on our website:
    Excellent

    Please rate our staff in terms of efficiency:
    Excellent

    Please rate our responsiveness to feedback:
    Excellent

    Please rate your overall experience with our services:
    Excellent

    Would you recommend us to friends and family:
    Yes

    Reason:
    I came in, in a wheelchair and thought I would never walk again. But Randy proved me wrong and had me walking in about 3 months, I totally recommend this place. Trust me you won't be disappointed!

  28. Please rate the quality of the services you received from us:
    Excellent

    Please rate the information we provided on our website:
    Excellent

    Please rate our staff in terms of efficiency:
    Excellent

    Please rate our responsiveness to feedback:
    Excellent

    Please rate your overall experience with our services:
    Excellent

    Would you recommend us to friends and family:
    Yes

    Reason:
    Excel Sports and Spines is an excellent rehab center and helps me stay healthy for my professional volleyball seasons overseas. Whenever I'm in town, I make sure I schedule time to work with Randy to get me ready for my next season.The staff is knowledgeable and their customer service outstanding. They are always willing to work with your schedule and take time to ensure you are getting the most out of each session. The equipment and techniques used are great at getting you healthy, pushing you and helping you reach your goals.Randy is the best and I highly recommend Excel Sports and Spines!

  29. Please rate the quality of the services you received from us:
    Excellent

    Please rate the information we provided on our website:
    Excellent

    Please rate our staff in terms of efficiency:
    Excellent

    Please rate our responsiveness to feedback:
    Excellent

    Please rate your overall experience with our services:
    Excellent

    Would you recommend us to friends and family:
    Yes

    Reason:
    The best PT I’ve ever known. Randy is extremely knowledgeable and more importantly really care about people and family. I was destined for surgery after multiple drs opinions due to atrophy to my right arm from a spinal issue. I was able to stop medication in weeks and the problem was resolved through the therapy and exercises they prescribed in under 2 months. Excel works – it really does!

  30. Please rate the quality of the services you received from us:
    Excellent

    Please rate the information we provided on our website:
    Excellent

    Please rate our staff in terms of efficiency:
    Excellent

    Please rate our responsiveness to feedback:
    Excellent

    Please rate your overall experience with our services:
    Excellent

    Would you recommend us to friends and family:
    Yes

    Reason:
    The staff is great! Very knowledgeable and explain things in detail. Best physical therapy I've ever been to.

  31. Please rate the quality of the services you received from us:
    Excellent

    Please rate the information we provided on our website:
    Excellent

    Please rate our staff in terms of efficiency:
    Excellent

    Please rate our responsiveness to feedback:
    Excellent

    Please rate your overall experience with our services:
    Excellent

    Would you recommend us to friends and family:
    Yes

    Reason:
    Awesome awesome awesome…very friendly and knowledgeable staff. I really wish that I could keep going but they have made me all better. If I'm even injured again, they will be the first ones I call.

  32. Please rate the quality of the services you received from us:
    Excellent

    Please rate the information we provided on our website:
    Excellent

    Please rate our staff in terms of efficiency:
    Excellent

    Please rate our responsiveness to feedback:
    Excellent

    Please rate your overall experience with our services:
    Excellent

    Would you recommend us to friends and family:
    Yes

    Reason:
    I really like their overall customer services and professionalism.

  33. Please rate the quality of the services you received from us:
    Excellent

    Please rate the information we provided on our website:
    Excellent

    Please rate our staff in terms of efficiency:
    Excellent

    Please rate our responsiveness to feedback:
    Excellent

    Please rate your overall experience with our services:
    Excellent

    Would you recommend us to friends and family:
    Yes

    Reason:
    They’re real good and they’ll make your weakness stronger fast! I have had knee pain and weakness for a long time and Randy and his staff got me stronger and pain free and now I play basketball pain free! Thank you Randy

  34. Please rate the quality of the services you received from us:
    Excellent

    Please rate the information we provided on our website:
    Excellent

    Please rate our staff in terms of efficiency:
    Excellent

    Please rate our responsiveness to feedback:
    Excellent

    Please rate your overall experience with our services:
    Excellent

    Would you recommend us to friends and family:
    Yes

    Reason:
    Absolutely the best for PT….Randy and the crew are Professional and Knowledgeable Randy examined me and put his hands right on the area needed to be fixed …I explained I can’t run anymore and could barely walk without tremendous pain…within 2 weeks I was running and now my pain is almost zero…My second time coming to them and I would strongly recommend

  35. Please rate the quality of the services you received from us:
    Excellent

    Please rate the information we provided on our website:
    Excellent

    Please rate our staff in terms of efficiency:
    Excellent

    Please rate our responsiveness to feedback:
    Excellent

    Please rate your overall experience with our services:
    Excellent

    Would you recommend us to friends and family:
    Yes

    Reason:
    Each and every person there really cares about the person who is being treated. Everyone listens and forms a plan accordingly.
    I've had so many physical issues in the past few years and have been to two therapy places before I found Randy and the team. I'll never go anywhere else for treatment. I also tell any and every person that will listen.
    Love you guys ❣️

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