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Testimonials

 

27 responses to “Testimonials”

  1. Randy has treated my wife, my son and me for various injuries and pains over the last 12 years. His approach to each patient is that he listens carefully and walks you through a methodical diagnosis to pin point where the source of pain is coming from. Then he creates a customized plan for recovery. I have been highly satisfied with Randy’s expertise.

  2. Randy is great at what he does!! He is the only PT I would ever consider seeing and have referred family and friends to him often. He has helped them as much as he did me. He listens to the patient and takes time answering questions. You never feel like you are being rushed out or that you are bothering him. I will continue to refer anyone that needs his services.

  3. Randy is an awesome physical therapist. He helped me with my back pain. He is very knowledgeable. He listens to all of your problems and addresses your concerns. Very friendly and has good bed side manners. He takes his time and is very thorough. I am thankful for all that he has done for me. I work at a doctor’s office and we refer our patients to him often. I highly recommend him.

  4. Randy is the best in his field by far. I was hurt on the job and he was with me from day 1 till the end and even after my recovery. He’s always willing to help and provide information when needed. I recommend him to everyone. Definte 6 stars out of 5. Thanks again Randy

  5. My wife was first referred to RANDY for lower back pain and neck pain that she had had for about 6 months. She has responded to Randy’s treatment well and her pain has decreased pretty quickly in both her neck and back with almost full range of motion. She is pleased with her outcome and feels Randy’s treatment has helped to give her her life back. She was shocked how much he helped her and how she was able to move so much better after just a few days. I then had to have my shoulder operated on for a rotator cuff repair and labrum repair. I decided to let Randy work with me on my shoulder and I am really pleased with his manor and caring approach. On my last follow up visit with my surgeon, I was told that I am way ahead of what my doctor expected on my recovery. At 6 weeks my doctor said I was as far along as most would be at 16 weeks and released me from the rest of my follow up visits with him. He then instructed me to continue with Randy until I meet all of my PT goals and he releases me from his care – which at this rate won’t be long !!!

  6. Please rate the quality of the services you received from us:
    Excellent

    Please rate the information we provided on our website:
    Excellent

    Please rate our staff in terms of efficiency:
    Excellent

    Please rate our responsiveness to feedback:
    Excellent

    Please rate your overall experience with our services:
    Excellent

    Would you recommend us to friends and family:
    Yes

    Reason:
    Randy explains everything in detail to make sure that you understand what he is doing and what the exercised are helping with. He does not rush through the consult and answers all your questions. I will continue to use Randy for all of my therapy needs and will gladly refer family and friends.

  7. Please rate the quality of the services you received from us:
    Excellent

    Please rate the information we provided on our website:
    Excellent

    Please rate our staff in terms of efficiency:
    Excellent

    Please rate our responsiveness to feedback:
    Excellent

    Please rate your overall experience with our services:
    Excellent

    Would you recommend us to friends and family:
    Yes

  8. Please rate the quality of the services you received from us:
    Excellent

    Please rate the information we provided on our website:
    Excellent

    Please rate our staff in terms of efficiency:
    Excellent

    Please rate our responsiveness to feedback:
    Excellent

    Please rate your overall experience with our services:
    Excellent

    Would you recommend us to friends and family:
    Yes

    Reason:
    The care team really cares about the patient, you get a prescribed therapy regimen that is customized to your particular needs. Following the program really does improve your condition!

  9. This rehab clinic is the best – wonderful, caring staff, customized therapy, and a pleasant place to receive treatment! When I went to see Randy for the severe back pain I was having, I could hardly walk, sit, or stand more than 5-10 min at a time which was taking a toll on my life, both at home and work. I had been to another rehab before seeing Randy where the care was poor and I was just a number to them. I went to that clinic for 6 weeks with very little results. I was doubtful Excel would be any different after having that bad experience with the other clinic, but my doctor highly recommended Randy and told me I was in for a surprise. Randy took his time with evaluating me and did all sorts of testing the other place didn’t, and then explained everything to me in detail as he went, to make sure I understood what was going on and how we were going to approach my pain. Well, I left there after my first visit with half the pain I was having, and was able to move better. Within 4 weeks my back pain was totally gone, and my life was back to normal. The stretches Randy gave me are working very well and I’m feeling better than I ever have!!! I had a wonderful experience with Excel Spine and Sports and they are truly EXCELLENT in the care they give. While I was in their the the other patients would talk about how well they are doing and how pleased they were. I would highly recommend Excel Spine and Sports to anyone who needs physical therapy and has had a bad experience at other clinics. They make a difference quickly and truly care!!!! Thanks Excel Spine and Sports!!!!!

  10. Please rate the quality of the services you received from us:
    Excellent

    Please rate the information we provided on our website:
    Excellent

    Please rate our staff in terms of efficiency:
    Excellent

    Please rate our responsiveness to feedback:
    Excellent

    Please rate your overall experience with our services:
    Excellent

    Would you recommend us to friends and family:
    Yes

    Reason:
    Randy is a phenomenal physical therapist! I have been to 3 other PT's in the Rockwall/ Rowlett area, and none of them could do in the 4 months I had at each facility the past 2 years, that he did in just 3 weeks. I had just about given up and opted in for back surgery, but a new neuro surgeon I went to highly recommended Randy, telling me he does things differently at his facility and has had great outcomes with chronic low back pain. I have been so debilitated the past 3 years not able to walk more than 5-10 min without severe pain or even sit long enough to drive to the store or work at my computer. The low back pain I had been experiencing was surprisingly drastically reduced the first week and now that I have been there a month, I am now able to stand, walk, and sit around 1-2 hours allowing me to return to my life before low back pain. I can now work and go to the store and enjoy ding things with my grand kids again. I am still continuing to improve with physical therapy and plan on continuing with Randy at Excel Spine and Sports Rehab. They gave me back my life and made me feel like I mattered and was part of their family. I heard from many patients there I spoke with how they loved coming to Excel Spine and Sports and how they are doing so much better. Thank you Randy and the staff at Excel Spine and Sports or helping me get my life back and avoid surgery. You guys are amazing and i recommend you all to anyone I know who needs physical therapy!!

  11. When it comes down to expertise and knowledge Randy and Steve are the best. Let me state that I LOVED, LOVED, LOVED coming there. It was the best place for my physical therapy!

  12. Please rate the quality of the services you received from us:
    Excellent

    Please rate the information we provided on our website:
    Excellent

    Please rate our staff in terms of efficiency:
    Excellent

    Please rate our responsiveness to feedback:
    Excellent

    Please rate your overall experience with our services:
    Excellent

    Would you recommend us to friends and family:
    Yes

    Reason:
    My ortho surgeon highly recommended Randy for my post op physical therapy. After seeing him for a few weeks I know why. He is an amazing therapist and is greatly helping my recovery. Steve and Kara are the other therapists and they are great as well. The atmosphere here is very upbeat and positive. I actually look forward to my visits! I cannot say enough good things about this staff.

  13. Randy is a fantastic physical therapist. After my daughters shoulder surgery we came to Randy from another physical therapy clinic because my daughter could not sleep because of the pain she was experiencing. After the first visit he taped her shoulder, which actually allowed her to sleep without unbearable pain. He has created a customized program that has allowed her to get her full range of motion faster than the surgeon ever expected. She is excited to get back on the volleyball court. We are beyond grateful for the care she has gotten from Randy and his team!

  14. Excel Sports and Spines is an excellent rehab center and helps me stay healthy for my professional volleyball seasons overseas. Whenever I’m in town, I make sure I schedule time to work with Randy to get me ready for my next season.
    The staff is knowledgeable and their customer service outstanding. They are always willing to work with your schedule and take time to ensure you are getting the most out of each session. The equipment and techniques used are great at getting you healthy, pushing you and helping you reach your goals.
    Randy is the best and I highly recommend Excel Spine and Sports Rehab!

  15. After breaking my wrist, Excel Spine and Sports Rehab came highly recommended by my orthopedic doctor. The physical therapy I received here is both credible and professional. The entire staff is personable, patient, knowledgeable, and compassionate. In a few short weeks they helped me recover my full range of motion and strength. I recommend Excel Spine and Sports Rehab to anyone seeking physical therapy.

  16. Please rate the quality of the services you received from us:
    Excellent

    Please rate the information we provided on our website:
    Excellent

    Please rate our staff in terms of efficiency:
    Excellent

    Please rate our responsiveness to feedback:
    Excellent

    Please rate your overall experience with our services:
    Excellent

    Would you recommend us to friends and family:
    Yes

    Reason:
    Back in May of 2018 I had major back surgery with 360 fusion of my lumbar spine. I previously went to a different physical therapist with very little if any results. After spending the last three months with Excel Spine and Sports, my physical condition has greatly improved and now I have a full release to go back to work, which is a very physical job. Randy and his staff understand and utilize a full range of therapies that provided me a successful rehab and allowed me to return to work and get my life back.
    I highly recommend Excel Spine and Sports for any rehab need.

  17. Please rate the quality of the services you received from us:
    Excellent

    Please rate the information we provided on our website:
    Excellent

    Please rate our staff in terms of efficiency:
    Excellent

    Please rate our responsiveness to feedback:
    Excellent

    Please rate your overall experience with our services:
    Excellent

    Would you recommend us to friends and family:
    Yes

    Reason:
    There is not a better PT Clinic in DFW.

    Randy Villard leads a fabulous, professional hand-picked, personally trained staff. I have knees some would say, buy new ones. But Randy has enabled me to improve them and keep the ones I was born with. My first experience kept me functioning well for three years and I have recently returned for a “tune-up”.

    I feel so blessed to have this practice as a resource. I highly recommend you take your condition, injury, or surgical recovery to the Excel team.

  18. Please rate the quality of the services you received from us:
    Excellent

    Please rate the information we provided on our website:
    Excellent

    Please rate our staff in terms of efficiency:
    Excellent

    Please rate our responsiveness to feedback:
    Excellent

    Please rate your overall experience with our services:
    Excellent

    Would you recommend us to friends and family:
    Yes

    Reason:
    All of the employees are great you while you’re there and they get to know you really well and make you feel you matter.They really care a great deal about your pain as well as eliminating the pain. I have been to six different physical therapy places and Excel Spine and Sports Rehab wins hands down!

  19. Please rate the quality of the services you received from us:
    Excellent

    Please rate the information we provided on our website:
    Excellent

    Please rate our staff in terms of efficiency:
    Excellent

    Please rate our responsiveness to feedback:
    Excellent

    Please rate your overall experience with our services:
    Excellent

    Would you recommend us to friends and family:
    Yes

    Reason:
    Everyone here at this rehab office is so helpful and are really professional. I would highly recommend them for any and all of your therapy needs

  20. Thank you Ann!! We are delighted that you would recommend us!! We do take pride in the therapy we provide our patients and provide only the most optimal care to our patients.

  21. Please rate the quality of the services you received from us:
    Excellent

    Please rate the information we provided on our website:
    Excellent

    Please rate our staff in terms of efficiency:
    Excellent

    Please rate our responsiveness to feedback:
    Excellent

    Please rate your overall experience with our services:
    Excellent

    Would you recommend us to friends and family:
    Yes

  22. Please rate the quality of the services you received from us:
    Excellent

    Please rate the information we provided on our website:
    Excellent

    Please rate our staff in terms of efficiency:
    Excellent

    Please rate our responsiveness to feedback:
    Excellent

    Please rate your overall experience with our services:
    Excellent

    Would you recommend us to friends and family:
    Yes

  23. Please rate the quality of the services you received from us:
    Excellent

    Please rate the information we provided on our website:
    Excellent

    Please rate our staff in terms of efficiency:
    Excellent

    Please rate our responsiveness to feedback:
    Excellent

    Please rate your overall experience with our services:
    Excellent

    Would you recommend us to friends and family:
    Yes

  24. Mon., 9-14-20

    TO: Excel Spine and Surgery Rehabilitation
    Mr. Randy Villard, PT, SCS CMT – Director and the (entire Staff)

    Words cannot express my gratitude for the exemplary skill shown by you and your staff during my rehabilitation from a (Total Right Knee Replacement). I came to you after one of the worst periods of my life with very little range of motion in that (new) joint area. Not only was I treated with consummate professionalism, I was treated with such kindness, care, and honest concern until I truly felt a family atmosphere there. As promised in the beginning at the end of my therapeutic sessions, I left there with full range of motion in that knee.

    (Excel) – you truly do (excel) at what you do!

    Although I will dearly miss seeing all of you during my weekly visits. Excel has given me one of the greatest parting gifts I could hope for and that is the fact that I’m up again, experiencing life like I used to because of God and this wonderful team.

    Thanks again from the bottom of my heart. “A Satisfied and Happy Client”

  25. Thank you Yvonne! It was out pleasure to help yo get where you wanted and needed to be with your knee. I know you went through a lot prior to returning to PT but you definitely did your home exercises were prescribed and that diligence helped to make the difference. We are here if you ever have any questions or needs! Stay in touch and take care!!

  26. I recently completed seven months of therapy with Randy and his fellow providers. My problems dealt with proprioceptive issues associated with falling or near falls. The group at Excel did a wonderful job of strengthening and stabilization of my lower extremities and my core. I am forever thankful for their help. True professionals, one and all.

  27. Randy has put together a staff of professionals who take their job seriously, truly care for their patients, and still have fun.
    They took care of me, listened to my needs, pushed me when I was reluctant, but also held me back when I wanted to push myself too hard.
    In my experience, the attitude of the staff reflects the management. You can tell by their great attitudes and professionalism that this is a high quality and skilled establishment from top to bottom.
    Again, thank you for everything.

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